HOB INSTALLATION

Hob installation service

Our expert installers can install your electric or gas hob to save you the hassle.

For more information about our hob installation service, or to get an accurate quotation and book an appointment, get in touch with a member of our friendly team today – we’re always on hand to help.


Electric hob installation

Find out everything you need to know about our electric hob installation service.
What we'll do

We’ll get the electric hob installed in no time. Here’s everything we’ll take care of.

  • If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
  • When we arrive, we’ll unpack your electric hob and disconnect your old one.
  • Don’t worry about cables. We’ll bring everything we need to get your new hob installed.
  • We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
  • Gone with our Remove & Recycle service? We’ll take away your old hob when we leave.

What you need to do

There’s just a couple of things you need to do and check before we arrive.

  • The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods, and anything flammable (wallpaper for example). There needs to be a gap of at least 65cm between your hob and the cooker hood or ceiling. If the Hot Zone isn’t clear of hazards, we might not be able to install.
  • Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new hob on the Key Information tab on our product pages to make sure you’re all set.
  • While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.
  • Switching from a gas hob? No worries. We’ll send along one of our Gas Safe engineers to make sure your new electric hob is installed properly. You can let us know that you’re switching from gas at the checkout.

What we don't cover

Here’s everything our installation service doesn’t cover.

  • We can make small adjustments like changing cables or switches to fit your hob, but we won’t remove anything in the Hot Zone or change any other part of your home.
  • Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.

Gas hob installation

Find out everything you need to know about our gas hob installation service.
What we'll do

Like you, we want to get your gas hob installed without any hiccups. Here’s everything we’ll take care of for you from the moment you select our installation service in the basket:

  • To make sure everything goes as smoothly as possible, we’ll try to contact you before delivery day. It’s just a quick call to make sure everything is ready when we arrive.
  • If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
  • As it’s a gas appliance we’re installing for you, we’ll do 2 gas tests to make sure everything is safe. One before we’ve fitted the hob and one afterwards.
  • You can leave the disconnection of your existing appliance to us. We’re nice like that.
  • We’ll unpack the new product for you when we get there.
  • Then it’s the exciting part. We’ll get to work installing your new gas hob in its home!
  • Don’t worry about any cables, we’ll bring whatever is required to install your new hob along with us and can supply extra if you need it.
  • We’ll also take a minimum of 8 pictures throughout the installation. This is just so we’ve both got a record of the service we’ve carried out should you ever need it.
  • Plus, if you've chosen our disposal service, we'll even take your old model with us.

What you need to do

Before we can safely and successfully install your shiny new gas hob there’s just a few quick checks you’ll need to carry out before we get to you. If you've got any questions, we'll talk you through everything on our pre-installation phone call.

  • Your existing Hot Zone (the space around your hob) will need to be free from switches, cooker hoods and flammable items, including cupboards and wallpaper. There’ll need to be a gap of at least 75cm between your hob and the cooker hood or ceiling above. We’ll ask some questions about the Hot Zone when we call but please note, we may not be able to install if it isn’t clear of hazards.
  • As with any gas appliance, you’ll need to make sure that the room your new hob is going to be living in has direct ventilation to an outside space.
  • We’ll need to hook up to an existing gas supply. Double check you’ve got access to one.
  • Make sure we have access to a gas meter. If you’re on a meter, you’ll need to make sure we've got access to it and you’re topped up enough so we can test properly.
  • There’ll also need to be a 3 pin socket or cooker point (that big red switch) within 1.5 metres of your hob’s new home.
  • Check that your existing electrical connection (it’ll be a plug socket or a big red switch) matches what's required for your new hob. If you can't get to the socket or switch, you'll be able to find what it is in the product manual of your current hob. Either dig out the book that came with it or quickly search the model number online. All the information you need for your new appliance is listed under the Key Information tab on our product pages.
  • You’ll also find the dimensions of your chosen hob within the Key Information section on our product pages. Double check that the height, width and depth are suitable for the space in your kitchen.

What we don't cover

Just so you know exactly what to expect and what not to expect from our lovely drivers on delivery day, here’s a quick list of what our installation service doesn’t include:

  • The installation of cooking products is only available on certain days in certain postcodes. So, don’t be alarmed if delivery isn’t available for some time when you get to the basket.
  • Although our teams are fully qualified to carry out gas installations, we can’t fix a gas leak.
  • If an old boiler doesn’t relight after we’ve installed your new appliance, our team are not liable. Your provider will need to be contacted.
  • Although we can amend cupboards and worktops if needed, we won’t alter any of your other property. We’re only here to fit your brand new gas hob! This includes anything within the Hot Zone.
  • Installation isn’t available at commercial properties unless there’s a separate residential meter that we can use.

LPG hob installation

Find out everything you need to know about our LPG hob installation service.
What we'll do

We’ll get your new hob set up in no time. Here’s everything we’ll take care of.

  • We’ll give you a call before delivery day to ask some important questions and make sure everything is ready for when we arrive. So, keep your phone close by.
  • We’ll ask you to send a picture of your LPG tank or bottles, just so we can check everything is up to scratch.
  • Don’t worry about cables or tools. We’ll bring everything we need to get your new hob installed.
  • We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
  • Chosen our Remove & Recycle service? Then we’ll take away your old hob when we leave.

What you need to do

There’s just a few things we need you to check before we arrive. We’ll talk you through everything on our pre-installation call.

  • Under the Key Information tab on our product pages, you can check whether your hob comes with an LPG kit. If it doesn’t, we’ll call you and put you through to the manufacturer so you can order the kit you need.
  • The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods and anything flammable (so, no wallpaper). There needs to be a gap of at least 75cm between the hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your hob. Make sure you follow pre-installation instructions for your hob from the product manufacturer’s website.
  • The room your hob is going in will need direct ventilation outside. This can be through a cooker hood extraction or just a window.
  • Make sure your LPG tank has enough gas in it for us to check everything is working properly.
  • There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new hob is going.
  • Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new hob on the Key Information tab on our product pages to make sure you’re all set.
  • While you’re on the Key Information section, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.

What we don't cover

Here’s everything our installation service doesn’t cover.

  • We can make small adjustments like changing cables or switches to fit your hob, but we can’t remove anything in the Hot Zone or change any other part of your home.
  • Our LPG hob installation isn’t available at commercial properties, unless there’s a separate residential meter we can use.
  • Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
  • We sometimes get asked to install LPG hob on boats (yes, we’re serious). Unfortunately, we only install appliances on land.