OVEN INSTALLATION

Find out everything you need to know about our electric oven installation service.

We’ll make sure you get the smoothest possible service every step of the way.

• If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
• When we arrive, we’ll unpack your new oven and disconnect your old one.
• Don’t worry about cables. We’ll bring everything we need to get your new oven installed.
• Before we leave, we’ll make sure your oven is level and working so you can get cooking.
• We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
• If you’ve chosen our Remove & Recycle service, we’ll take away your old oven when we leave.

There’re just a few things for you to check before we arrive.

• Make sure your current electrical connection (plug socket or big red switch) matches what your new oven needs. If your new oven is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new oven is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new oven on the Key Information tab on our product pages to make sure you’re all set.
• Double check that the height, width and depth of your new oven will fit into the space in your kitchen. You can find oven dimensions in the Key Information section on our product pages.
• You’ll need to let us know if you’re switching from a gas oven to a new electric oven in the basket. If you are, then we’ll send one of our qualified Gas Safe engineers to take care of installation. Don’t worry, this won’t cost you a penny more.

Here’s everything our installation service doesn’t cover.

• While we can make small adjustments like changing cables or cooker switches to fit your oven, we won’t change any other part of your home. We’re only here to fit your new electric oven, after all.
• Installation for cooking products is only available on certain days in certain postcodes. See what days are available to you in the basket.

Find out everything you need to know about our gas oven installation service.

We’ll get your gas oven installed, pronto. Here’s everything we’ll take care of.

• We’ll give you a ring before delivery day to do some important checks and make sure everything is ready for when we arrive.
• If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
• We need to do a gas test before and after the installation. So, if you’re on a meter, make sure it’s topped up.
• We’ll unpack your new oven when we get there and even disconnect your old one. We’re nice like that.
• Don’t worry about cables. We’ll bring everything we need to get your new oven installed.
• Before we leave, we’ll make sure your oven is level and working so you can get cooking.
• We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
• Picked our Remove & Recycle service? We’ll take away your old oven when we leave.

There’re just a few things you need to do and check before we arrive. We’ll talk you through everything on our pre-installation call.

• The room the oven is going in will need direct ventilation outside – so at least a window to crack open. This is the case with most gas appliances.
• We’ll need to hook you up to an existing gas supply, so double check you’ve got one.
• If you’ve got a meter, we’ll need to use it. So, make sure it’s topped up.
• There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new oven is going.
• Make sure your current electrical connection (plug socket or big red switch) matches what your new oven needs. If your new oven is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new oven is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new oven on the Key Information tab on our product pages to make sure you’re all set.
• While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new oven, just to make sure you’ve got enough space in your kitchen.

Here’s everything our installation service doesn’t cover.

• We can make small adjustments like changing cables or cooker switches to fit your oven, but we won’t change any other part of your home.
• Our gas oven installation isn’t available at commercial properties, unless there’s a separate residential meter we can use.
• Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
• While our team are fully qualified for gas installations, we can’t fix a gas leak for you. Sorry.
• If an old boiler doesn’t relight after installation, our team aren’t liable. You’ll need to contact your provider.