Cooker installation - Electric - Gas - Dual fuel - Range cooker

Electric cooker installation

Find out everything you need to know about our electric cooker installation service.

What we'll do

We’ll get your cooker up and running in no time. Here’s everything we’ll take care of.

When we get there, we’ll disconnect your old cooker and unpack your new one. No problem.
Don’t worry about cables. We’ll bring everything we need to get your new cooker installed.
We’ll attach a safety chain (the thing that keeps the cooker stable) and then make sure the cooker’s level.
We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
Our electric cooker installation is available at commercial properties, but only if the voltage is the same as domestic properties (230-240v).
Picked our Remove & Recycle service? We’ll take away your old cooker when we leave.

What you need to do

There’re a few things we need you to do and check before we arrive.

The space around your hob is called the Hot Zone and you need to make sure it has no switches or a cooker hood above it. There also needs to be a gap of at least 65cm between your hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your cooker. Make sure you follow pre-installation instructions for your cooker from the product manufacturer’s website.
Make sure your current electrical connection (plug socket or big red switch) matches what your new cooker needs. If your new cooker is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new cooker is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new cooker on the Key Information tab on our product pages to make sure you’re all set.
Let us know if you’re switching from a gas cooker to a new electric cooker in the basket. If you are, then we’ll send one of our qualified Gas Safe engineers to take care of installation. Don’t worry, this won’t cost you a penny more.
While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new cooker, just to make sure you’ve got enough space in your kitchen.

What we don't cover

Here’s everything our installation service doesn’t cover.

We can make small adjustments like changing cables so we can fit your cooker, but we won’t remove anything that’s within the Hot Zone or change any other part of your home.
Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.

Frequently Asked Questions

Installation is £100 per product. Sometimes we do promotional discounts which you'll see on our product pages and basket when browsing the site.

Yes. You have to pick the service for each item in the basket.

Yes. You'll be able to let us know when you order.

Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 2pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.

No. Installation can only be done on delivery day.

Yes, we can hardwire your cooker as part of our installation service.

Yes. This is part of our installation service.

Installation is available 6 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.

Sorry, but we don't install cooker hoods.

Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.

Gas cooker installation

Find out everything you need to know about our gas cooker installation service.

What we'll do

Like you, we want to get your gas cooker installed without any hiccups. Here’s what we’ll do for you from the moment you book our installation service in the basket:

To make sure everything goes as smoothly as possible, we’ll try to contact you before delivery day. It’s just a quick call to make sure everything is ready when we arrive.
Before and after we install, we’ll do two separate gas tests to make sure everything is safe and sound.
When we get there, we’ll unpack your new product and disconnect your existing appliance.
Don’t worry about any cables, we’ll bring whatever is required to install your new cooker along with us and can supply extra if you need it.
We’ll safely install and level your new gas cooker.
We’ll also take a minimum of 8 pictures throughout the installation. This is just so we’ve both got a record of the service we’ve carried out should you ever need it.
Plus, if you've chosen our disposal service, we'll even take your old model with us.

What you need to do

Before we can safely and successfully install your shiny new gas cooker there’s just a few quick checks you’ll need to carry out before we get to you. If you've got any questions, we'll talk you through everything on our pre-installation phone call.

Your existing Hot Zone (the space around your hob) will need to be free from switches, cooker hoods and flammable items, including cupboards and wallpaper. There’ll need to be a gap of at least 75cm between your hob and the cooker hood or ceiling above. We’ll ask some questions about the Hot Zone when we call but please note, we may not be able to install if it isn’t clear of hazards.
As with any gas appliance, you’ll need to make sure the room that your new cooker is going to be living in has direct ventilation to an outside space.
We’ll need to hook up to an existing gas supply. Double check you’ve got access to one.
There’ll also need to be a 3pin socket or cooker point (that big red switch) within 1.5 metres of where your new cooker is going to live.
You’ll need to make sure we have access to a gas meter. If you’ve got a pre-paid meter, it’ll need enough credit to make sure we can check everything is working for you.
Check that your existing electrical connection (it’ll be a plug socket or a big red switch) matches what's required for your new cooker. If you can't get to the socket or switch, you'll be able to find what it is in the product manual of your current cooker. Either dig out the book that came with it or quickly search the model number online. All the information you need for your new appliance is listed under the Key Information tab on our product pages.
You’ll also find the dimensions of your chosen cooker within the Key Information section on our product pages. Double check that the height, width and depth are suitable for the space in your kitchen.

What we don't cover

To avoid any surprises on delivery day, here’s a quick list of what our installation service doesn’t include:

Although our teams are fully qualified to carry out gas installations, we can’t fix a gas leak.
If an old boiler doesn’t relight after we’ve installed your new appliance, our team are not liable. Your provider will need to be contacted.
We won’t alter or amend any of your property. For example, we won’t remove your worktop if you previously had a separate oven or hob and we won’t remove anything which is within the Hot Zone.
Our gas cooker installation service is not available at commercial properties – there has to be a separate residential meter.
The installation of cooking products is only available on certain days in certain postcodes. So, don’t be alarmed if delivery isn’t available for some time when you get to the basket.

Frequently Asked Questions

Installation is £115 per product. Sometimes we do promotional discounts which you'll see on our product pages and basket or when browsing the site.

Yes. You have to pick the service for each item in the basket.

Yes, we'll disconnect your electric cooker as part of installation, but please check that you have a gas supply for your new cooker.

No. Installation can only be done on delivery day.

Yes. Please give us a call and we can provide this for you. Our engineers will also have one on the day of installation if required.

Sorry, we can't install appliances with LPG at the moment.

Yes, we can hardwire your cooker as part of our installation service.

Yes. This is part of our installation service.

This varies by postcode and engineer availability. You can see what dates are available by adding a product to the basket and entering your postcode.

Sorry, but we don't install cooker hoods.

Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.

LPG cooker installation

Find out everything you need to know about our LPG cooker installation service.

What we'll do

We’ll get your cooker set up as soon as possible. Here’s everything we’ll take care of.

We’ll give you a ring before delivery day to make sure everything is ready for when we arrive.
We’ll also ask you to send us a picture of your LPG tank or bottles, just to make sure everything is up to scratch.
Don’t worry about cables. We’ll bring everything we need to get your new cooker installed.
We’ll attach a safety chain (the thing that keeps the oven stable) and then make sure the cooker’s level.
We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
Chosen our Remove & Recycle service? We’ll take away your old cooker when we leave.

What you need to do

There’re just a few things we need you to do and check before delivery day. We’ll talk you through everything on our pre-installation call.

You’ll need to check that your new cooker comes with an LPG kit. Just look on the Key Information tab on our product pages. It doesn’t? No worries. We’ll contact you and put you through to the manufacturer to order the kit you need.
The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods and anything flammable like wallpaper. There needs to be a gap of at least 75cm between the hob and the cooker hood or ceiling above. We’ll ask about the Hot Zone when we call, but If it isn’t clear of hazards when we arrive, we may not be able to install your cooker. Make sure you follow pre-installation instructions for your cooker from the product manufacturer’s website.
The room the cooker is going in will need direct ventilation outside. This can be a cooker hood extraction or just a window.
Make sure that your LPG tank is full enough for us to test everything after installation.
There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new cooker is going.
Make sure your current electrical connection (plug socket or big red switch) matches what your new cooker needs. If your new cooker is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new cooker is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new cooker on the Key Information tab on our product pages to make sure you’re all set.
While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new cooker, just to make sure you’ve got enough space in your kitchen.

What we don't cover

Here’s everything out installation service doesn’t cover.

We can make small adjustments like changing cables or cooker switches to fit your cooker, but we won’t remove anything in the Hot Zone or change any other part of your home.
LPG cooker installation isn’t available at commercial properties. There must be a separate residential meter.
Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
We sometimes get asked to install LPG cookers on boats (yes, we’re serious). Unfortunately, we only install appliances on land.

Laundry

Washing Machines

Washer dryers

Tumble dryers

Dishwashers

Full Size Dishwashers

Slimline Dishwashers

Cooking

Range Cookers

Cookers

Built-in Ovens

Hobs

Microwaves

Hoods

Refrigeration

Fridge Freezers

Fridges

Freezers

Wine cooling

TV & Entertainment

TVs

Audio

Blu-ray & DVD Players

Home Cinema & Soundbars

Set Top Boxes

TV Accessories

Floorcare

Vacuum Cleaners

Small Appliances

Kettles