Integrated Fridge Freezer Installations

Freestanding fridge & freezer installation

Find out everything you need to know about our freestanding fridge & freezer installation service.

What we'll do

We’ll get everything set up for you without any problems. Here’s everything we’ll take care of.

We’ll unpack your new fridge or freezer before setting it up where you want it and making sure it’s level.
Does your new fridge have a water dispenser? We’ll hook it up to a cold water supply for you. Make sure you check the manufacturer website to see how close the fridge or freezer needs to be to the water supply.
Gone for an American Fridge freezer? Fine choice. They’re quite big, but we can remove their doors to help get them inside. We’ll reattach everything once we’ve got the fridge freezer in place. Just so you know, if it’s raining and we need to take the doors off, we might not be able to complete the delivery.
Chosen Remove & Recycle? We’ll take your old fridge or freezer when we leave.

What you need to do

Before we arrive, there’s just a few things that we need you to do and check.

If you’re going large with an American fridge freezer, you’ll need to make sure there’s enough room for us to get it into your home safely.
Make sure your old fridge or freezer is unplugged and out of the way when we arrive.
If the space for your new fridge or freezer needs a clean, please can you do this before we arrive.
There’ll need to be a 3-pin socket (a regular plug socket) within a metre of where your new fridge or freezer will be. Otherwise, an extension lead will do the trick. Once we’ve set up your fridge or freezer, you’ll need to leave it to stand for 4 hours before you turn it on. This lets the cooling gases settle.

What we don't cover

Here’s everything our installation service doesn’t cover.

We won’t turn on your fridge or freezer because it needs 4 hours to let the cooling gases settle. Just don’t forget to turn it on later, unless you want your milk to be lukewarm.
We won’t make any changes to your property. We’re only here to install your new fridge or freezer.
If door handles need attaching to your fridge or freezer, we’ll leave that to you.
We’ll remove all the outer packaging, but we’ll leave any wrapping that’s inside to you. We don’t like to root around too much.
If you want a door reversal service, you’ll need to book it in the basket. If you haven’t ordered it, we won’t swap the doors around.
We only install fridges and freezers that use a 3-pin plug and socket. We don’t hardwire them.

Frequently Asked Questions

Do I need to let the gases settle in my fridge or freezer before I turn it on?

No. We don’t hardwire freestanding fridges or freezers.

Some fridge, freezer and fridge freezer models come with the option of door reversal. This is where we remove the door during delivery, swap it round, and re-attach it so that it opens at the right side for you. If this service is available on the model you want, door reversal will be clearly stated as an option on the product page.

Disconnection is a separate service that you’ll need to select in the basket.

Yes. We’ll hook it up to your water supply if it needs it. Make sure you check the manufacturer website to see how close the fridge or fridge freezer needs to be to the water supply.

Installation is £10 per fridge, freezer or fridge freezer, and from £30 for American fridge freezers. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.

Yes

Installation is available 6 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.

Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 2pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.

You’ll have to get in touch with us so we can sort out a refund for the service.